Fraud Alerts

Have you ever gotten a text message about a package coming via the United States Postal Service? Maybe it confirmed your order, said a package is out for delivery, or said there’s a problem like unpaid postage, a missed delivery, or you need to update your shipping preferences. That text message will say to click a link to learn more or fix the problem. But there’s a good chance that text message that says it’s from USPS (or FedEx…or DHL…) is really from a scammer.

Did you know that people almost always open text messages? In a new Data Spotlight about the big jump in reported fraud losses involving text scams, the FTC notes a study finding open rates can be as high as 98%. Those are really good odds for a scammer. And when scammers get you to respond to their messages, they’re cashing in. Here’s how you can increase your chances of keeping your money safe.

Talking with your kids about your family’s rules and expectations is key to helping them establish good online habits. Some parents use parental controls to reinforce those good habits — and create safer online spaces for their kids to learn and play.

You’re online and get a message or pop-up alerting you to a problem with your computer. The message might even say or suggest it’s from Microsoft, Apple, or Geek Squad. Should you click immediately to see what it’s about? No, and here’s why.

Kids and video games often go together like peanut butter and jelly. Here’s something else that goes along with some video games: Ads competing for your kid’s attention at every stage of their video game-playing experience — while they look for video games on the app store, while they select and download games, and during gameplay. Learn how to deal with ads that encourage kids to spend money — sometimes without your knowledge or approval.

Online search results can offer significant benefits to consumers, helping people find what they’re looking for. But online search results are also used by scammers to steer you in the wrong direction.

Scammers sometimes make you think you’ve hit a stroke of good luck. But if your million-dollar cash prize letter comes with instructions to pay a small fee — maybe for taxes, reporting, or handling — it’s not luck. It’s a scam. If you pay, you’ll lose your money and find out there’s no prize. Can you spot a prize scam?

Have you ever paid for something and later found out you could have gotten it for free? It might make you wish someone had told you it was free — before you paid. That’s what a lot of people have reported to the FTC about companies charging them hundreds of dollars to get their Employer Identification Number (EIN) from the IRS. But there’s no reason to pay anyone for your EIN. The IRS issues EINs for free.

You’re not the only one getting scammy text messages about unpaid toll charges or issues with your Amazon account. Chances are your tweens and teens with phones are getting them, too. Sure, you can tell your kids to delete and never respond to unexpected texts. But if you want them to understand why, we can help you make a game plan.

Scammers tell all kinds of stories to try to get your money or information. They might call, pretend to be from a government agency, and say you owe a fine. Or they may pose as a friend or love interest online who supposedly needs money for an emergency. A scammer might offer you a (fake) job, but say you need to pay a fee before you get hired. Or they might tell a different lie.